Shipping policy

Thank you for shopping at we are a Dropshipping store that partner with AliExpressWe are committed to providing you with an exceptional shopping experience and ensuring that your orders are processed and delivered efficiently.

Please read the following information regarding our shipping policy:

Order Processing Time:

  • Once your order is placed, we strive to process it within 1-3 business days. This includes verifying the order details, sourcing the products from our trusted suppliers, and preparing them for shipment.

Shipping Methods:

  • We partner with reliable shipping carriers to deliver your orders. The shipping method used will depend on the destination and the specific products in your order. We work diligently to select the most efficient and cost-effective shipping options.

Shipping Times:

  • The shipping time will vary depending on the destination and the products you ordered but we are available to deliver from 9am-6pm. As a dropshipping store, we source our products from various suppliers around the world. This allows us to offer you a wide range of high-quality items at competitive prices. However, it also means that shipping times may vary. On average, you can expect your order to arrive within 4-15 business days.

Order Tracking:

  • For your convenience, we provide order tracking services. Once your order is shipped, we will email you a tracking number. You can use this number to track the progress of your shipment. Please note that tracking information may take some time to update, so we kindly ask for your patience.

Shipping Fees:

  • We offer free shipping on all orders to all destinations at United States. However, please be aware that additional fees such as customs duties, taxes, or import charges may apply depending on your location. These fees are the responsibility of the customer and may vary depending on local regulations.

Order Modifications:

  • If you need to make any changes to your order, such as updating your shipping address or canceling an order, please reach out to our customer support team ( as soon as possible. We will do our best to accommodate your request, but please note that once an order is processed and shipped, modifications may not be possible.

If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team at ( We are here to assist you and ensure that you have a positive shopping experience with Queenstere.

Thank you for choosing Queenstere, and we appreciate your trust and support!